24 October 2012

Questions are the first step towards service oriented IT

This post is one of a series about developing a service-oriented operating model for IT. Previous posts have covered:
This post is about the first step in the IT transformation process - engaging with the rest of the organisation. This means IT leadership engaging with other leaders across the enterprise and not just the rest of the IT department. Whether or not your vision is to move to a service-oriented operating model this is the first step in the process.

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