I recently read an interview with Catherine Bessant, CIO of Bank of America (a quick and simple registration on CIO.com is required). Catherine comes across as an impressive CIO role model. She has taken an unusual path to the role and has an unusual approach to some of the challenges which we can all learn from.
For this post I have picked out one of Catherine's key areas of focus. She describes herself as "freakishly focused on simplification." Given the intricate and fast moving nature of IT, you might think this focus is incompatible with the CIO's role but it should be near the top of every CIO's agenda.