Local Government

Weeknote 7 - 11 September 2020

5 minute read

On broadcast communications, our new website, turning problems into lessons, roadmaps and cross-government collaboration.

Weeknote 27 - 31 July 2020

3 minute read

On more tweaks to our agile ways of working, getting comfortable with a 20% success rate and shared learning.

Weeknote 20 - 24 July 2020

4 minute read

On unlocking great ideas, project epilogues, fragmenting systems and wheelchairs by the sea.

Weeknote 8 - 12 June 2020

6 minute read

On transforming through a crisis, small continuous improvements and the value of communities.

Weeknote 1 - 5 June 2020

6 minute read

On ending things well, iterating agile, grand plans and the killing of George Floyd.

Weeknote 11 - 15 May 2020

5 minute read

On virtual Mexican waves, crossing invisible silos, the downside of agile backlogs and the benefits of traditional project management.

Weeknote 20 - 24 April 2020

3 minute read

On “zoombombing” and getting “forward” to normal. Do not post links or codes for online meetings (e.g. Zoom) in public!

Weeknote 30 March - 9 April 2020

6 minute read

On making trade-offs, when information systems do not mean IT, when numbers are not facts and when probability is meaningless.

Weeknote 23 - 27 March 2020

3 minute read

On business-as-usual when everything is different, enormous satisfaction from tiny successes and helping each other through all this.

Weeknote 16 - 20 March 2020

4 minute read

On a face-to-face tech event (remember those?), closing projects in an agile way and fixing ink jet printers…or not!

Weeknote 9 - 13 March 2020

5 minute read

On business cases, fine tuning teams, jazz fusion, the RSA and COVID-19’s impact on the climate

Weeknote 2 - 6 March 2020

6 minute read

On Cornwall Geeks, agile forecasting and risk management, scrum-of-scrums, product roadmaps and a first weeknote mention for COVID-19!

Refining your backlogs

2 minute read

My previous update on Backlogs provided an introduction to the term. This post provides a little more detail on how to work with Backlogs.

Estimating in an agile way

4 minute read

People would love it if we could predict the future. We get this all the time in our work: How much is the project going to cost? When will it be finished so that we can go live? We are really busy so how much of Dave’s time do you need next month? We only get the actual answers to these questions after the work is done (occasionally years later) but people need estimates, forecasts and indications to help coordinate people and activities. Agile ways of working do not immediately remove these needs but techniques like Scrum can help avoid some of the common pitfalls.

Getting started with user stories

3 minute read

Think about the last time you bought something at a shop or online: Did you care what brand of vehicle delivered the goods? Probably not! In the Cornwall Council IS team, our products exist to help people get things done and they, in turn, are helping other people get on with their lives. Often, as long as these people can do what they need, the details of how our products work do not matter very much to them. User stories are a way of capturing the needs of our users and leaving out the rest of the details. They are very efficient, easy-to-use and have become the typical way for agile teams to define their products in the product backlog.

An introduction to backlogs

2 minute read

In this post, we’re taking a closer look at another agile term: Backlog. The dictionary definition is: an accumulation of tasks unperformed or materials not processed In agile working, backlogs are a list of things that a team still has to do. If you are struggling to get started, brainstorming a list of what a team needs to do is a good first step.

So, what exactly is a sprint?

2 minute read

I don’t think the people behind Scrum and other agile methods participated in sports very much. They seem to have borrowed a lot of sporting terms but haven’t used them very wisely. The phrase “Sprint” is a good example of this. In athletics, a sprint involves individuals trying to run faster than everyone else over a short distance. This might be how your team feels at the moment, but it probably isn’t a good picture of where we would like to be.

Living the dream

2 minute read

Today is a big deal for me. For the last few years I have had a ball with colleagues at NTT DATA; working on digital and agile transformation whilst learning and sharing with a group of really smart and friendly people. From today, I am going to be working on digital and agile transformation whilst learning and sharing with a group of really smart and friendly people. So what’s changed?

Getting shared services to work

3 minute read

In my last post1 I mentioned that I was going to make a pitch about the UK Government Shared Services Strategy2 at UKGovCamp. In the end I didn’t need to pitch as @lexij got there first with a great title: The Shared Services Strategy - OMG! Let’s fix it. This post is a personal reflection on what was discussed but the raw notes from the session are also available online3. Blog post: Will shared services ever work? ↩ UK Government Shared Services Strategy ↩ Raw notes from the UK Gov Camp shared services session ↩

Will shared services ever work?

3 minute read

Last week the UK Government launched a new strategy for shared business services (common things such as finance and human resources). The general reaction seemed to be quite negative, at least in my filter bubble. Most of the criticisms are probably reasonable but that may be because there are so few examples of sharing successfully at this scale in other countries or sectors. I am hoping to join a discussion about all this at UKGovCamp at the weekend and some in Government are keen to hear what campers think. Now that would be really helpful. I can't go but would be really grateful if you could raise this.— Liam Maxwell (@liammax) January 14, 2018 In the meantime here are some potential challenges and responses to consider. Most of these are relevant for sharing business services in any sector.