On home offices, generic capabilities and insensitive language
On “zoombombing” and getting “forward” to normal. Do not post links or codes for online meetings (e.g. Zoom) in public!
On the endless stream of video calls.
On making trade-offs, when information systems do not mean IT, when numbers are not facts and when probability is meaningless.
On business-as-usual when everything is different, enormous satisfaction from tiny successes and helping each other through all this.