Why has IT management become so cursed with Binary Thinking? No. 6: IT is either a cost centre or provides business value Binary Thinking: If the IT department is accounted for as a cost centre then stakeholders in the enterprise will be unable to appreciate what the IT team and its services can do for the enterprise and will not be able to exploit the opportunities IT provides for adding value to the business. Only by changing the accounting treatment of the IT department can its full value be realised.
Why has IT management become so cursed with Binary Thinking? No. 5: IT is either internal or provided from the public cloud Binary Thinking: An organisation’s internal IT department is never involved if an organisation uses public cloud services and this makes sense as public cloud is completely self-service, self-managing and requires no commercial commitment. CIOs should make plans to move to all IT services to the public cloud and then resign. Oh, except when there are some security issues in which case no IT services should be moved to the public cloud and everything should be kept in-house.
Why has IT management become so cursed with Binary Thinking? No. 4: The CIO will soon be obsolete or indispensable Binary Thinking: Computing and communication technologies are becoming commodities which means that specialist IT skills and all of the management structures around them will no longer be needed. General managers can satisfy their IT needs from the consumer market place in the same way they can get their home PCs and mobile phones. Unfortunately, in the not too distant future, the performance of any organisation will depend on how they use information, other sources of competitive advantage will cease to be important and only CIOs and other IT leaders will be qualified to lead enterprises.
Why has IT management become so cursed with Binary Thinking? No. 3: IT is internal or outsourced Binary Thinking: Organisations can get their IT services from an internal IT department or they can dispense with their IT department and their CIO and get all of their IT services under contract from an IT outsourcer.
Why has IT management become so cursed with Binary Thinking? No. 2: Control of IT can be centralised or distributed Binary Thinking: CIOs need to make a fundamental decision for their organisation. Either they will control all IT staff, assets and projects across the enterprise centrally or they will delegate everything out to local managers on a geographic and/or business-line basis. Unless a CIO chooses the centralised option they should probably resign.